It offers unlimited remote console access and real-time monitoring. You can record employee keystrokes and screenshots to get a firsthand look at your employees' activity. You can track websites they visit, applications they use, their searches, files they use, instant messages and web chats, printing activity, emails, and downloads and uploads. You can also secure your network by blocking USB activity and filtering potentially harmful apps or websites. This plan includes scheduled reports, active directory integration and multiple login capabilities.
Work Examiner allows you to record multiple screen displays. You can also receive notifications of certain employee activities and create a custom schedule to export reports. Workpuls is an ideal monitoring solution for employers who want to track their employees' activity while retaining employee privacy. It caters to a variety of industries, including architecture, insurance, healthcare, call centers, law firms, virtual assistants and data entry. It can support office employees, remote workers and even large enterprises. Since Workpuls has both a visible and a stealth mode, you can use it to monitor company- and employee-owned Mac and Windows devices.
The software runs in visible mode on employee-owned devices, meaning the employee clocks in and out to run it. On company-owned devices, you have the choice between stealth mode the software runs invisibly in the background and visible mode. The visible mode gives employees more control over when they are monitored, which can improve employee privacy.
Workpuls' employee monitoring software can be deployed in the cloud or on-premises, depending on the plan. If you are looking for a large enterprise account, you can contact a Workpuls representative for a custom quote. You can add on features like second-by-second raw data, manual screenshots, higher screenshot limits and alerts. Workpuls offers a seven-day free trial. Workpuls has standard features like real-time activity monitoring, productivity tracking, and app and website monitoring.
These features are great for ensuring your staff is on task and productive. You can also track employee time and attendance with its timekeeping features. If needed, you can access manual time entries. The software can take up to 30 screenshots per hour, which can be helpful to review if you run into an issue with employee behavior. However, if your priority is employee privacy, make sure your staff knows you intend to take screenshots so you don't accidentally capture private data like employees' banking information or medical documents. Every Workpuls account includes two-factor authentication, an API and live support.
Enterprise accounts can also include features like on-premises deployment, role-based access, audit logs and dedicated account managers. Pricing for employee monitoring solutions varies depending on the features you need and how many employees you have. Pricing is usually calculated on a per-user basis, is billed either monthly or annually, and includes the software, updates and tech support.
Some vendors charge a one-time licensing fee, and then charge for annual software updates and support plans. When you're comparing pricing, here are four factors you need to look for so you aren't surprised when you get the bill. There are a lot of different features for employee monitoring software, and the ones you need depend on how you want to monitor your employees. Consider your reasons for wanting to monitor your employees. Do you want to make sure they aren't surfing the internet and scrolling through Facebook when they're on the clock?
Do you worry about having confidential information or trade secrets leaked? Are you looking for a way to monitor productivity? You also need to decide if you'll be actively using the software or if you need it to send you notifications when it detects certain actions. Software monitoring features like keystroke logging, mouse activity tracking and webcam recording can show you how active your employees are on their work computers. Is their device idle for long periods, or are they actively engaging in work activity throughout the day? Although the specific employee activity monitoring features vary by software, it can be useful to have some idea of which employees are working when they say they are.
Software monitoring features like website tracking, content filtering and screen capture can provide insight as to what content your employees are engaging with, including which websites and applications they spend most of their time on. Are they staying engaged with work-related websites, or are they getting distracted watching YouTube videos all day? You might even notice an employee is spending their day filling out job applications.
With employee monitoring software, you can see and block the websites your employees use and discuss any performance or engagement issues with those who are using company devices improperly. Software monitoring can help with security and legal disputes as well.
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If you've recorded and archived employee behavior, it could help you back up a claim if an employee files a complaint against the company or a co-worker. Managing website permissions and monitoring USB usage and print jobs can help you prevent leaks of confidential data. Employees will be restricted from viewing malicious websites or behaving maliciously themselves. If you want to secure your entire network instead of tracking individual behavior , you can use network monitoring.
This software allows you to track the functionality of all network components e. Employee monitoring software is a cloud-based or on-premises solution that tracks and records employees' computer behavior. This software shows business owners and managers how employees use their company computers or other work devices.
For example, it can monitor the websites they visit and the applications they use, track their work hours, block harmful or unproductive websites and apps, and even record events as they occur on the screen. Employee monitoring software is commonly used to improve productivity, employee engagement and company security. Remote work presents certain challenges for employees and managers, and employee monitoring software can alleviate some of them — specifically in terms of attendance, productivity and security.
When employees are in the office, a manager can easily take a stroll to get an idea of who is at work and what they are working on.
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Employee monitoring software gives managers a way to do this remotely, and it holds employees accountable for working when they say they are. Working from home comes with a variety of distractions that aren't as present at the office child care, housework, errands, etc. Employee monitoring software can show you who is being productive and who needs extra guidance or assistance.
It can also inform you on what hours of the day work best for your team and what technology they need to be productive. A remote workforce also brings potential security threats to your business. If an employee is accessing company information from an unsecured public Wi-Fi connection or using their company-owned device to access harmful content, it can open up your company to security breaches. Monitoring software can help you block harmful content and identify potentially high-risk remote employees.
Can your employer see everything you do on your devices?
Whether you tell your employees they are being monitored is often up to your own discretion. Some states have limitations and requirements regarding this, but there are no current federal laws that require you to tell your employees if they are being monitored. Either way, it is usually a good idea to tell them. Getting employees on board with the software often has better results. For example, if the purpose of your monitoring software is to improve employee productivity, explain that — your team is likely to work harder if they know their actions are being tracked and reviewed.
This is also a good opportunity to discuss acceptable and unacceptable use of company devices, potentially reducing the likelihood of harmful or unproductive activities. When many businesses shifted their teams to working from home during the coronavirus pandemic, employers with newly remote teams sought to ensure that employees were maintaining their productivity, increasing the demand for employee monitoring software.
As more businesses move to a permanently remote or flexible work arrangement in , we can expect this demand to continue increasing. However, employee monitoring is a sensitive subject, and the rules and regulations vary from state to state. The activity you can monitor often depends on whether your company or the employee owns the computer they use for work, whether employees work onsite or remotely, and what information you are trying to capture.
You must know your state's laws — and whether any new legislation or legal proceedings are likely in your state in — to ensure your implementation of employee monitoring software doesn't trigger a lawsuit. Federal law is relatively lenient, but many states are beginning to restrict the types of data employers can collect. Some states, like Delaware and Connecticut, require companies to notify employees when they are monitoring email or web activity. Others, including Colorado and Tennessee, maintain additional protections for public employees.
Some states also regulate what kinds of data companies collect; email communications might be OK, for example, but the capture of biometric data requires the employee's knowledge and consent.
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Further complicating the issue is the fact that many employees bring their own devices to work. Federally, employers have a great deal of latitude to monitor their own devices operating on their own network.
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But what if freelance or remote employees use their own devices? This case is a little less clear, and experts recommend the cautious crafting of a policy that requires employees to consent to limited data capture and monitoring with explicit mentions of which data would be captured and for what business purposes.
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If someone doesn't consent to this policy for their own computer, the policy should require that user to work on a company-owned device instead. Business News Daily strives to find the best products and services for your small business. We invest hours into identifying and researching the best products and services so you feel confident about our recommendations.
We revisit our categories each year, evaluating new changes in the industry and new companies. Our process involves revisiting our previous best picks to determine if they are still the best in their category. In addition to our current recommendations, here are the companies we previously selected as best picks:.
Best for Content Filtering: ContentProtect. To begin our research, we asked small business owners about the software they use and would recommend to others. We also considered the companies on our current vendor list, those that had asked us to review them, and other vendors we learned about as we researched this topic, bringing our initial contender list to 29 companies.
With this initial list in hand, we combed through company websites, customer reviews and other online review publications before narrowing the list of candidates down to We eliminated companies that have very poor reviews, don't post their pricing online, haven't recently updated their software, or failed to meet other criteria.
After browsing websites and reviews, we evaluated the remaining companies on more detailed criteria to narrow the list down further. We downloaded free trial software where available and reviewed video tutorials and training materials to determine how the software performs and what features are available. Our considerations included the software's ease of use, pricing, activity monitoring features and availability of technical support. After reviewing all these factors, we selected the top 10 employee monitoring software solutions based on use case.
We identified what features users were looking for and matched those needs with what each business did best to serve those needs.