I think it's a switch problem. I don't see any other carriers on my detail usage???? You might be on to something here. I think tech support opened up a ticket for this and are just waiting to hear back on it before following up with you. Please let us know how it goes. It might be how iMessage is handling them and sending them off your device as data rather than SMS. Just a guess but I know if you say go from iPhone to Android and don't deactivate iMessage account you won't get any SMS on your new phone because iMessage is controlling them.
How can i view text and picture messages sent | T-Mobile Support
If you are both iPhone users then that might be the case even if didn't carrier's. If it is going over data instead of standard sms, T-Mobile might not pull that information. Messages between iPhone users are send via iMessages, and will not normally show up in your billing detail.
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You don't have JavaScript enabled. This tool uses JavaScript and much of it will not work correctly without it enabled. Please turn JavaScript back on and reload this page. Find out more on this page: Manage messages Send messages. Add SMS service center number To edit text-message settings, follow these steps: Connect your computer to your Mobile Hotspot via Wi-Fi. You can verify when your texts were last backed up by opening Google Drive. Step 3. Factory reset your phone. The navigation will look different for various Android phones, but generally, you can use the following steps.
A Few Things to Keep in Mind
Once the phone has been reset, follow the prompted steps to log in to your Google Drive account to restore your last backup. Try recovery software on your computer. Consider this step only if you really, truly need to retrieve a deleted text. Some options may require root access to your mobile device , which means that the software would have access to everything on your phone.
Do your research and make sure the software is from a reputable company before moving forward. Switch your phone on Airplane mode. This will prevent your phone from receiving any new data, which could potentially override the deleted messages. Download recovery software on your desktop. Some options that seem to have good reviews are Dr. Fone and Android Data Recovery. Again, use any text message recovery software at your own risk.
Enable USB Debugging.
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This will allow your device and desktop to communicate with each other. The instructions below will vary depending on your Android device. Step 4. Run the recovery software and follow the on-screen instructions.
Is there any way for a plan owner to view text messages from other lines?
Follow the on-screen instructions. This option may only be effective for extreme cases e.
Stop sending texts. Make sure you have a backup via iCloud. Your deleted texts might be available if your iPhone regularly backs up via iCloud. Save anything you want to keep.