There Is a Right Way to Access on Chats Easily

Well, if you are an Android users, you can create shortcuts to your most frequent chats on your home-screen to get a one-tap access to your friends.

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How: All you need to do to create a conversation shortcut is tap and hold on the chat group or individual of your choice. A tab will pop up, in which you need to select the Add Conversation Shortcut option. Once you do that, the chat will appear as the person's profile photo on your smartphone's home screen.

Send WhatsApp messages with Siri or Google Assistant: Responding to a WhatsApp message can sometimes be a bit difficult, especially if you are busy cooking or cleaning. How: All you need to do is invoke Siri or Google Assistant and ask her to send a message to a contact or a group. You can then dictate the message you want to send.

A whole new way to talk to companies.

Stay selectively notified of conversations: Do you rush to your phone everytime you hear a ping on WhatsApp? Well, there is a simple way to avoid all of that. You can simply assign different tones to different groups and individuals. This will help you in differentiating and hence in determining if the message can be read later.

How: Like everything else on WhatsApp, this one too is extremely simple. Now go to Custom Notifications and select a custom message alert tone of your choice. Star important messages: It happens to all of us that sometimes we scroll up our conversation just to find the message that we forgot. But did you know, like Gmail, you can also Star messages on WhatsApp? How: The trick to do so is really simple. On iOS, long hold or double tap on any message and tap on the Star option. On Android, long hold on the message then click the Star icon at the top of the screen.

Pin your favourite chats: Are there some chats - group or individual - that you use more than others? If there are, there is a simple way you can ensure that they always remain on top of your WhatsApp chat window - just Pin them! How: On iOS, swipe right and tap on the Pin option. Affordable and powerful live chat automations that enable you to focus on building strong relationships. LiveChat is an all-in-one customer service platform. LiveChat works by combining questions and chats from any platform you integrate it with into a single inbox, so your customer support team can answer them quickly and efficiently.

The software is state-of-the-art—LiveChat makes selling easy with features like product cards, custom forms, AI automation, and advanced sales analytics.

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All of which are available to use during live chats. Their powerful AI tools let you automatically route inquiries to the right team, segment visitors, and generate leads. Some sales can be made directly from the chat software itself. This level of automation leads to more conversions and enables businesses to focus on building long-term relationships with their customers. Start your day free trial to get started! LiveAgent is a full-service helpdesk tool with built-in ticketing and live chat support. Comprehensive free forever plan available. When you have a business large or small that needs to manage problems your customers have, you want a support system that can create a solution at any time.

As an all-in-one customer support solution that includes custom branded live chat, LiveAgent considers this on a level most live chat providers can only dream of.

Their helpdesk software helps you resolve queries quickly, boost productivity, and create a seamless customer experience from one platform to the next. So, this is an easy way to proactively serve customers in a way that fits their needs. It makes conversation management simple for your team and keeps larger fires at bay. It lets you instantly work with customers delivering the best possible customer experience.

Plus, you can upgrade to a paid plan in just a few clicks to access more advanced features. Try any paid plan free for 14 days to see if LiveAgent is the right choice. Install live chat on your website for free with Chaport.

The software also supports advanced features like in-depth visitor insights, file sharing, auto-invitations, advanced integrations, and unlimited chat history. Chaport is all about increasing sales through better chat communication. They help your small business or startup incorporate the chat services they need to grow effortlessly. Chaport does this with customizable widgets that easily allow you to chat live or incorporate chatbots that automatically interact with visitors, solve problems quickly, and increase sales.

This maximizes the efficacy of the bottom of your sales funnel because, once a question is quickly resolved, your visitor can make a buying decision with confidence. And if you are not a large business that needs to offer live chat, the option for a chat bot is perfect, filling the void to always be present online to help your surging traffic. Pro includes tools to improve operator efficiency like:. You can also chat with your customers from any device including iOS, Android, Windows, Mac, and more with instant synchronization from one device to the next.

Sign up to get started for free today. Get everything you need to streamline support inquiries in one centralized inbox, regardless of where they come from. Includes powerful automation capabilities, collaboration tools, smart routing, internal chat, and more. Customer support requests come in from all directions at all hours of the day.

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And without the right software running behind the scenes, your entire service department is pure chaos. Thankfully, Trengo offers everything you need to streamline customer support inquiries into a unified inbox regardless of where they come from. This keeps the massive backlog of service tickets from becoming a daily burden your team stays awake at night about.

If you look at helpdesk inquiries like a spiderweb, spreading across your company departments, you can see why having one unified inbox would be valuable. From Instagram and Facebook to WhatsApp, SMS, email, and everything in between, Trengo brings everything together in one centralized inbox that makes internal collaboration and speedy, personalized customer support a breeze. As a result, your customers experience the best your support team has to offer—seamless transitions to the right reps, clear communication, and lightning-fast response times.

What also makes Trengo outstanding for your support team is the breathing room the software creates because of the built-in, zero-touch, self-service help center functionality. Consequently allowing your team to concentrate even more on some of the bigger issues that might be plaguing other customers. Pricing is straight forward. Trengo offers three pricing tiers, based on the communication channels and features you need.

On the Grow plan, you can have up to five agents. The Scale plan supports up to agents, and the Enterprise plan is totally unlimited with access to every feature Trengo has to offer. We explain these features in greater detail below so you can weigh them according to your personal needs. Chatbots give you the power to have unlimited personalized interactions at scale.

Cart abandonment is a big problem in ecommerce. Chatbots can be used to offer incentives before a customer gets to the checkout or leaves the page. Chatbots can even help after the sale. Give your customers the power to track orders and even streamline the return process, eliminating the need to wait on hold or email customer support.

If you own a small business with an even smaller support team but you want to be more available to online visitors, incorporating live chat is the way to go. Pure Chat, for example, is built just for small business owners with a handful of support staff. Its live chat capability gives you real-time sales support data. So, even with a smaller salesforce, you can maximize every detail about the customer to improve your bottom line. And, if you have higher call volumes than you would like, live chat will slow that down and increase productivity, because agents can manage multiple conversations at one time with live chat.

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